Complaint Investigation Report

Staff not meeting resident’s health care needs.

C2’s medical records indicated C2 had a physical exam on 10/18/2019, dental clinic visit on 8/18/2021, lab test on 5/5/2022. C2’s IPP indicated that facility will schedule C2’s dental and medical appointments to ensure C2 continues to remain in good health. However, LPA observed C2 did not have lab tests or physical exam in 2020 and 2021. Additionally, C2 did not have dental exam or dental cleaning in 2020.

Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED . California Code of Regulations, Title 22, are being cited on the attached LIC9099D.

Exit interview conducted. A copy of this report and appeal rights provided.