Complaint Investigation Report

C1 is non ambulatory and has little control of lower and upper extremities. C1 operates an electric wheelchair using the wheelchair joystick controller with right hand. Sometimes C1 drives too fast, and staff have to remind C1 to slow down.

Due to spasticity, C1 sometimes bumps ankles on the wheelchair tubes connecting to the footrest causing bruises and/sores. When frustrated, C1 sometimes bangs hands and legs on the wheelchair causing minor bruising.

Based on interviews and record reviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A copy of this report was provided to the Administrator.