Complaint Investigation Report

On 10/18/2023, S1 states the police came to the facility and conducted welfare check on C1. S1 states the police left. While at the facility, LPA tried to interview C1 and asked if C1 is okay. C1 is nonverbal but was able to give a hand sign to LPA. S1 states that it is C1’s “Okay” hand signal.

On 12/7/2023, LPA conducted a collateral visit to the RP’s location where the alleged yelling/hitting occurred. During the visit, LPA observed the place was busy with people going in and out. The location where the witnesses were from C1 and S2 was approximately 15-20 feet away and was enclosed with glass. Both doors going in and out of the office are made of glass. The parking lot where S2 and C1 car was parked is in an angled location that LPA did not have a clear view because it was partly covered. On 12/28/23, LPA interviewed S3 who states that the police came on 11/16/23 to check on C1. S3 states C1 gave the officer the "Okay" hand sign. S3 states the officer did not say anything to staff then left the facility.

Based on observation, interviews and record reviews conducted, the allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Note: This is an amended copy from the report issued on 12/28/23.