Facility Evaluation Report

On 12/17/2024 at 10:20 AM Licensing Program Analysts (LPAs) L. Alexander and K. Nguyen arrived unannounced to conduct a Case Management visit. LPAs met with Caregivers, Paciencia, Winnie and Cesar. House Manager, Jezrael Pascual , arrived approximately, 1 hour later. Administrator, Victoria Puruganan was not available.

While LPA L. Alexander and K. Nguyen was conducting a complaint investigation (15-AS-20241213161313 ) on 12/17/2024. During investigation LPAs observed a chain lock attached to the inside door. LPAs advised caregivers that a chain lock can't not be attached and hooked on the doors in preventing residents from leaving out the door.

The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided