Complaint Investigation Report

Allegation : Staff did not prevent inappropriate interaction between two residents.

Interview with RP revealed that R1 stated that R2 had touched R1 on the shoulder and hand. Interview with staff revealed that this incident between R1 and R2 happened on 4/7/2026. S2 stated that they witnessed R2 walk past R1 in the common area and touched R1 on their shoulder and said "hello." S2 stated that they immediately redirected R2 away from R1 and took R2 outside. S1 stated that staff checked on R1 and made sure R1 was okay. Interview with R1 revealed that R2 touched their shoulder and hand and said "hello." R1 stated that S2 intervened immediately and separated R2 from R1. R1 stated that they feel safe living at the facility. R1 stated that R2 has not touched them again. LPA reviewed R1 and R2's appraisal needs and services plan and it indicated that R1 and R2 do not need a 1:1 staff person assigned to them. LPA observed that the facility contacted the resident responsible parties and implemented preventative measures.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies are being cited on this date. Exit interview conducted with Bessy John. A copy of this report provided.