Complaint Investigation Report

It was alleged facility did not observe resident's changes in condition resulting in infections. Based on interview with 3 staff, body checks are conducted during showers and staff will inform med-tech or nurse on duty if staff observes any unusual marks on residents body. R1 had a history of cellulitis and during record review, LPA observed a history of communication with R1's podiatrist.

It was alleged facility did not safeguard resident's dentures. LPA reviewed R1's property and valuables, and LPA did not observe R1's denture listed on LIC 621. However, S1 stated that R1 tends to remove her denture because the fitting was tight and uncomfortable. S1 stated when R1's family member found the denture in R1's pocket, R1's family member removed it from facility. LPA was unable to prove or disprove allegation.

Although the allegations may have happened or is valid, there are not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided to Executive Director.