Complaint Investigation Report

S1 asked C1 to come with him to a private room and offered C1 a massage. S1 then approached C1 and began hugging her by wrapping his arms around her body. S1 continued to lower his hands down her back, eventually placing both of his hands inside C1’s pants and grabbed her buttocks. C1 told S1 she needed to go to bed and heard S1 return to her room several more times to see if she was awake, but C1 acted like she was asleep and did not respond. C1 wished to pursue a criminal complaint against S1.

It is also indicated in the report that the officer believed S1 not to be credible as S1 clearly lied several times throughout the interview process.

Interviews with facility staff confirmed that both C2 and C1 accused S1 of inappropriate touching within five months of the other. S1 and all other staff received a warning to remain professional and be careful around the female clients. S1 was placed on administrative leave with pay before eventually being terminated from his position.

A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

On the allegation: Staff not associated with the facility.

Based on records review, S1 was never associated with the facility. The facility did provide an employee list from 2020 showing S1 listed as a staff member. LPA searched in Guardian and found that S1 has never been associated to the facility.

A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC 9099D . A $500.00 immediate civil penalty is assessed today.

Exit interview conducted. Appeal Rights, LIC421IM, and copy of this report provided.