Complaint Investigation Report

indicate that any of the clients the Reporting Party (RP) informed the Department of had overdosed in the facility. Although, some of the clients did drugs or drank alcohol outside of the facility and later returned to the facility intoxicated or passed out inside the facility despite the facility's no drug and alcohol policy.

For the allegation staff yelled at resident. LPAs interviewed four (4) out of eight (8) current clients. All clients stated that none of the staff have ever yelled or spoke inappropriately to them. The Department interviewed four (4) out of five(5) previous clients during investigation and one (1) of the four (4) indicated one staff had spoken harshly with client.

For the allegation, client sustained and injury while in care. Interviews with S9 and staff indicated that S9’s injury occurred outside of the facility. S9 stated he tripped and fell four hours prior while walking, walked back to the facility, staff observed S9 bleeding and called the ambulance.

For the allegation, facility failed to seek medical attention in a timely manner. LPA reviewed statements of four (4) out of the (5) clients that were interviewed and staff. All statements indicated that staff would arrange for medical treatment in a timely manner if needed or requested.

For the allegation, Staff falsified documents. LPAs interviewed staff and it was stated that there are times were documents are put aside for required signature from a specific staff member. LPAs reviewed four (4) out of eight (8) present clients and did not observe any missing signatures or dates.