Complaint Investigation Report

LPA observed while at the facility on 3/30/23 that the facility has a working telephone for the resident’s use. This meets Title 22 regulation #80073.

Facility falsified resident's diagnosis upon admission

LPA G. Clark reviewed R1’s admission agreement dated 9/28/22, individual service plan dated 10/19/22 and physician’s report dated 9/23/22. LPA L. Hall interviewed S2 on 10/24/22. LPAs did not find any discrepancies among the reports and the staff interview regarding R1’s diagnosis.

This agency has investigated the complaints alleging facility is not allowing resident to have visitors, resident's phone is in disrepair and facility falsified resident's diagnosis upon admission. We have found that the complaints were UNFOUNDED , meaning that the allegations were false, could not have happened and/or is without a reasonable basis.

Exit interview conducted, a copy of this report provided.