Complaint Investigation Report

Facility staff also reported that they never record conversations with the residents. LPA spoke with S2 who also denied recording conversations with R1.

This agency has investigated the above complaint. We have found that the complaint was unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted, a copy of this report provided.