Senior Care Records.

Complaint Investigation Report

Palm Tree Residential Care Home #2, Oakland07/28/2023Licence 011405349

Census5
Date signed07/28/2023 02:32:41 PM
The inspector’s account

011405349-7-28-2023-15-AS-YFLS-CUGVPA-20230807163624

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/05/2023 and conducted by Evaluator Gregory Clark

COMPLAINT CONTROL NUMBER: 15-AS-20230505142411

Staff mistreated and abused client's in care

On 7/28/23 at 2:20 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to deliver findings in regards to the allegation above. LPA met with Nathaniel Reed, Administrator and explained the purpose of the visit.

Based on an investigation completed on 6/22/2023 (compliant #15-AS-20230209155140) by the Department, it was determined that S1 was physically abusive to residents in care.

The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. Citation was issued on 6/22/2023 from California Code of Regulations (Title 22, Division 6, Chapter 8), was cited on a LIC 9099D. Immediate exclusion was provided to the facility on 6/22/2023 for S1.

Exit interview conducted and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction