Senior Care Records.

Facility Evaluation Report

Oakland Heights Senior Living, Oakland02/09/2026Licence 019200513

Capacity197
Census111
Date signed02/09/2026 01:35:46 PM
Name of licensing program analystDaisy Panlilio
Name of licensing program managerBennett Fong
The inspector’s account

On 02/09/26 at 12:40PM, Licensing Program Analyst (LPA) D Panlilio conducted an unannounced Case Management visit to review the facility’s inclusion of a Bed Bug (Appendix N) Addendum on current and future residents’ admissions agreements dated 11/2024 and January 2025 as stated in the notification sent by ED dated 12/05/25 to all residents of the facility. This Addendum requires each resident to agree to the Lease and Bed Bug Addendum (Appendix N) terms and conditions or face potential eviction or termination of their lease agreement. LPA met with executive director (ED) and explained the purpose of the visit.

At 12:55PM, LPA obtained a signed copy of resident's current admission agreement with Bed Bug Addendum (Appendix N) included. ED stated the new version of the residency admission agreement was approved by Licensing on 11/07/24 when there was a change in ownership and new management at the facility effective 01/10/2025 under Oakland Heights Senior Living.

LPA advised ED the Department will review current residency admission agreement with Bed Bug Appendix N Addendum and follow-up with another case management visit.

Exit interview conducted and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction