Complaint Investigation Report

LPA's toured R1's apartment and observed that the sliding glass door is very difficult to operate. LPA's did not observe any rodents.

This agency has investigated the complaint alleging staff do not keep the facility free of rodents . We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted, a copy of this report provided.