Complaint Investigation Report

LPAs reviewed the letter dated 11/08/2024 that serves as a reminder to smoke off site. S1 stated that every residents received the letter on their doors.

LPAs interviewed S2 who stated that she suspects a resident on the first floor of the independent living building is lighting his cigarette as he is living the building which is a violation of the rule as he is not off site.

LPAs interviewed S3 who stated that she has never seen anybody smoking in the independent living building and she has never smelled smoke.

LPAs also interviewed R1 who stated that she has seen a resident who uses a scooter lighting up his cigarette as he finds his way off of the site. R1 further stated that she has never seen anybody smoking in the building.

This agency has investigated the complaint alleging staff did not keep the facility free from cigarette odor". We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, a copy of this report provided