Senior Care Records.

Complaint Investigation Report

Oakland Heights Senior Living, Oakland08/23/2024Licence 019200513

Census103
Date signed08/23/2024 03:09:24 PM
The inspector’s account

019200513-8-23-2024-15-AS-KHOS-D8RM8Y-20240903092357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/14/2024 and conducted by Evaluator Gregory Clark

COMPLAINT CONTROL NUMBER: 15-AS-20240814093716

Staff did not ensure the facility walkways were not in disrepair

On 8/23/24 at 2:30 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct an initial 10-day complaint investigation and deliver findings in regard to the allegation above. LPA met with Anthony Garcia and explained the purpose of the visit.

During the course of the investigation LPA toured the Independent side of the facility and found the sidewalks were in good repair. LPA also noted that there is no 2351 E 29th St at this location.

This agency has investigated the complaint alleging Staff did not ensure the facility walkways were not in disrepair.. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted, a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction