Complaint Investigation Report

S1 stated that the facility received the initial payment for the care, but no further payments were made. S1 started the eviction process on 03/01/2024. Eviction letter was sent to the person legally responsible via registered mail and a copy provided to the resident.LPAs reviewed the letter and found it to be compliant with the regulation.

This agency has investigated the complaint alleging staff unlawfully evicted a resident. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted, a copy of this report provided.