Complaint Investigation Report

Allegation - Residents key fobs are in disrepair-Substantiated

The Department has investigated this allegation and per records review and interviews, and found that disfunctional key fobs was an on-going issue and has not been repaired in timely manner. On 3/30/22, LPA toured the Salem Woods building with Administrator S3 to inspect the key fobs. LPA observed S3 tried to use FOB keys to open the doors which did not operate the door open.

Based on LPA’s observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) was found to be substantiated.

Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809 D. Failure to submit proofs of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties .

Exit interview conducted with ED. Appeal Rights and a copy of this report provided.