Complaint Investigation Report

Based on LPAs record review and interviews R1's condition had declined and R1 needed a higher level of care. R1 refused puree foods per hospice assessment and S4. Facility would finely chop food for R1, but R1 had little to no appetite. S1 stated that R1's family would speak to her personally regarding any changes relating to R1. R1 moved out of the facility on 8/3/2021 to a skilled nursing facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report provided.