Complaint Investigation Report

LPA interviewed the residents currently residing at the facility. None of them lived at the facility when R1 was a resident.R4 is the only resident who lived at the facility at the same time as R1. R4 stated that he enjoys living at the facility and that the staff treat him "very well." R4 also stated that he has never seen staff mistreat him or the other residents. R2 and R3 also stated that they feel safe at the facility, the food is plentiful and that the staff take good care of them. Both R2 and R3 stated that have never seen staff at the facility mistreat the residents.

LPA also interviewed staff who worked at the facility during ghe time R1 was living there. S1 remembers that issues they had with R1 not following the house rules. S1 could not recall any issues around meals while R1 was at the facility. S1 stated that she feels that R1's rights were never violated and that R1 was never mistreated or threatened.

S2 and S3 stated that residents are provided with 3 meals a day and offered snacks throughout the day or as requested by the residents. Both S2 and S3 stated that they have never seen other staff mistreat or threaten the residents.

This agency has investigated the complaint alleging staff threatened residents and staff did not provide meals to residents causing residents to be hungry. We have found that the complaint was unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted, a copy of this report provided.