Complaint Investigation Report

Allegation: Staff didn't reappraise resident when resident health condition changed – Substantiated

The Department has investigated this allegation and per records review and interviews, found that staff did not update R1’s needs and services plan when R1 was admitted to hospice in May 2022. The previous needs & services plan was dated on 7/16/2018.

Based on information obtained, the preponderance of evidence is met, therefore the allegations are SUBSTANTIATED.

Deficiencies are cited from Title 22 California Code of Regulations (see 9099D). Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty.

Deficiencies and plan and proof of correction were discussed with Administrator. Exit interview conducted. Appeal Rights, LIC9099D, and copy this report provided.