Senior Care Records.

Complaint Investigation Report

Merrill Gardens at Rockridge, Oakland07/11/2022Licence 019200879

Census127
Date signed10/17/2022 05:55:35 PM
The inspector’s account

When interviewed, R1 denied anyone kissed R1 at the facility. All staff interviewed state that S1 did not work with R1 and had minimal interactions and would only see R1 in the common areas such as dining room and living room.

S1 denied kissing R1 and explained that S1 had minimal interactions with S1 and would only speak with S1 in the dining room.

In addition, Former Resident Care Coordinator states that S1 could not tell who kissed S1. Staff denied ever seeing S1 act inappropriately with other staff or any of the residents including R1.

Based on interviews conducted, the allegation that R1 was sexually abused – kissed and hugged by a facility male staff (S1) is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with Business Office Director and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction