Complaint Investigation Report

Interviewed with clients revealed that client was not missing their clothes. Based on the interview with clients the staff does not alter any of client’s clothes. Interviews with clients indicated that clients' clothes were not damaged or cut after clothes were cleaned by staff. Staff stated that clothes are wash once a week and after each of every client’s laundry the staff returned their belongings within couple of hours.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiency cited, exit interview conducted with S3, and a copy of this report provided.