Complaint Investigation Report

Interview with residents revealed that staff does not yell at residents. Interview with staff indicated that they have not witnessed any staff yelling at residents LPA tried to interview R1, but R1 refused.

Allegation: Food served is not of the quantity to meet resident's needs.

Based on interview with staff and residents, the residents are satisfied with the quantity of food that they are receiving from the facility staff, residents also stated that if they ask for extra food the staff gives it to them without hesitation. LPA tried to interview R1, but R1 refused.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted. A copy of this report provided.