Complaint Investigation Report

Interviews with clients indicated that clients' clothes were not damaged or cut after clothes were cleaned by staff.

Interviews with clients revealed that clients did not observed any incidents were staff hit a client. Interview with staff indicated that they have not witnessed any staff hitting a client.

Interview with clients indicated they have not witnessed any staff threaten clients. Staff stated that they have not witness any other staff threaten clients.

Interview with clients revealed that staff does not yell at clients. Interview with staff indicated that they have not witnessed any staff yelling at clients.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted. A copy of this report provided.