Complaint Investigation Report

015601408-7-5-2024-15-AS-KHOS-D9MPDB-20241001111315

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/25/2024 and conducted by Evaluator Gregory Clark

COMPLAINT CONTROL NUMBER: 15-AS-20240625163122

Staff do not administer resident's medications.

On 7/05/2024 at 11:00 a.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct an initial 10-day complaint investigation and deliver findings in regard to the allegation above. LPA met with Gaffar Syed, Administrator and explained the purpose of the visit.

During the course of the investigation LPA interviewed the R1 and S1 and reviewed RP’s doctor’s orders.

Allegation: Staff do not administer resident's medications.

LPA reviewed a doctor’s order dated 6/28/24 addressed to the R1. The order states that the R1 “is able to manage their own medications when medications are presented to her in a Medication Blister Packs.”

This agency has investigated the complaint alleging staff do not administer resident's medications. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted, a copy of this report provided.