Complaint Investigation Report

LPA interviewed S1 at the facility. S1 identified the individual in question as R1 and was well aware of R1's complaint. R1 does attend the program where W1 works and often complains about not getting enough medication. S1 stated that R1 is on a controlled medication so the facility must take extra steps to safeguard it. LPA reviewed medication administration records and compared them with the bubble packed medication. LPA found no discrepancies.

LPA interviewed R1 via phone as he was at his program. R1 said he liked living at the facility. LPA asked about his medication and R1 replied “they don’t give me enough.”

This agency has investigated the above complaint. We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, a copy of this report provided.