Complaint Investigation Report

LPAs interviewed R2 who stated that did not hit R1 and that he never hits anyone stating "I don't want to get in trouble." R2 stated that he approached R1 and asked her to quiet down or leave the patio as he was " trying to meditate".

LPAs interviewed S1 who stated that on 5/23/25 R1 was observed sitting in the patio area talking very loudly on her cellphone when another resident (R2) and asked R1 to quiet down. R1 then yelled out that R2 had hit her and then R1 called Oakland Police Department (OPD). S1 did not see R2 hit R1. S1 further stated that OPD arrived, interviewed both parties and issued citations to each of them. S1 also stated that R1 called 911 and went to the hospital to be checked out.

LPAs reviewed the discharge papers from the hospital visit that documented there was no injuries to R1's face.

During the course of the visit LPAs observed the facility residents to be quiet and respectful to each other space. S1 stated the facility is very mindful of not accepting residents who have a history of aggressive behavior as many of the residents in the facility are very vulnerable.

On 7/10/25 LPA asked R1 about another incident that allegedly happened on 4/27/25 when R1 was allegedly attacked by R3. R1 could not recall the incident and didn't want to about it anymore. S1 said he did not recall any incident between R1 and R3 and that R3's room is on the opposite side of the facility from R1's room and it's not likely that the two had any interaction.

This agency has investigated the complaint alleging staff did not prevent resident on resident assault . We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted, a copy of this report provided.