Complaint Investigation Report

Allegation: Staff does not ensure facility restrooms have toiletries.

LPA observed that the public restrooms used by facility residents did have toiletries.

Allegation: Staff does not ensure facility restrooms are kept clean.

LPA observed that the public restrooms used by facility residents did have toiletries.

Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove them; therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted with ED. Appeal Rights and a copy of this report provided via email.