Complaint Investigation Report

Allegation: Staff did not provide a safe environment for residents – Unsubstantiated

On 2/2/2024 and 2/5/2024, the LPA interviewed Residents R1, R2, R3, and R5 who stated that their safety concerns were related to the lack of security guards (as addressed in the 3/10/2023 complaint that was substantiated on 2/1/2024) and the non-operational security doors at the front of the building and in the basement already cited in this complaint. During the LPA’s tours of the facility on 2/5/2024 and 2/9/2024, there were no other safety violations identified by the LPA.

Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove them; therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted with ED. Appeal Rights and a copy of this report provided via email.