Complaint Investigation Report

Allegation: Facility is in disrepair. – Unsubstantiated

On 2/9/2024, the LPA interviewed Staff S1 about the amount of time that the shower was not available for residents during the renovation of the handicap accessible shower on the third floor. S1 stated that the time for the renovation was 4 days and that there had been no disruption in care for residents, as was verified by the entries in the shower log.

Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove them; therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted with ED. Appeal Rights and a copy of this report provided via email.