Complaint Investigation Report

LPA obtained a copy of letter to R1, dated 3/12/23, whereby R1 was being evicted as the facility does not accept or retain memory care residents. On 3/20/23, LPA interviewed the Administrator who confirmed that the eviction letter was issued to R1 and that the family needed to hire/pay for an outside 1:1 aide. It was further found that per the terms of the sale of the business, the current Licensee/facility is to adhere to existing contracts agreed upon with the previous Licensee.

Deficiency is cited under California code, Health and Safety listed on LIC9099D. Failure to submit proof of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties.

Exit interview conducted with Business Office Manager, Aryanna Henry . Appeal Rights and a copy of this report provided via email.