Complaint Investigation Report

Allegation: Staff did not follow up with client's nurse as required

W1 stated that the Administrator left C1 in the Emergency Department and C1 had been sitting in restraints. W1 stated that W1 was trying to have a care meeting with the Administrator. W1 stated that C1 had a medication change and should be in the home setting. W1 stated that C1 had discharge orders for March 1, 2024. W1 stated W1 spoke with the Regional Center is giving W1 the run around. W1 stated that the Administrator is not accepting the client back to the facility, and the hospital dose not take care of clients with Autism and the doctor agrees. W1 stated Administrator is aware the hospital can set up transportation, but the Administrator never called back, W1 stated W1 left a voice message for the Administrator to return the call.

Interview with the Administrator revealed that the Administrator called W1 back and there was no answer, Administrator left a voice mail message. Administrator stated that Administrator is at the hospital daily with C1 and C1’s mother and the doctor and nurses are there when Administrator is visiting C1. Administrator stated that Administrator is in contact with The Regional Center. Administrator stated that the facility was in the process of a 30-day notice, the hospital found placement for C1. Therefore, this allegation is UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview conducted and a copy of this report provided .