Complaint Investigation Report

During the course of investigation, LPA obtained copies of resident roster and staff schedule. LPA also obtained copies and reviewed the following residents’ documents: LIC602 Physician’s Report; Individual Service Plan. LPA conducted an inspection on 2/24/22. The following were interviewed: staff (S1, S2) and resident (R2) on 2/24/22; RCEB case manager (CM) of one of the residents on 7/08/25.

Both staff provided information on what food they prepare and denied putting drugs on the meals they serve to the residents. CM stated she’d been at the facility and often checked on the resident in person and when COVID hits, she did virtual visits. CM also stated that the resident never mentioned anything about the food, nor mentioned any complaint against the facility or issues. LPA interviewed R2 but due to medical condition, LPA was unable to obtain information pertaining to the allegation. LPA was also unable to obtain information from other residents due to the residents being either with their family or in school.

During inspection, LPA observed food supplies adequate for 7 days of non-perishables and 2 days of perishables and of different varieties. LPA also observed one of the residents served snacks and this resident didn’t appear nauseated and sick after eating.

Based on information obtained and due to LPA unable to obtain information from residents, there is not a preponderance to prove that a violation occurred, therefore, the allegation is unsubstantiated.

Exit interview conducted and a copy of this report provided.