Complaint Investigation Report

It was alleged that ty staff withholds residents SSI money, and Facility staff takes residents SSI money. However, LPA interviewed S1 and S2 and reviewed residents safeguarded cash resource logs shown records of Clients beginning balance and amount that are giving clients weekly with the client signature that they received the money. S1 states that clients SSI money goes towards rent.

It was alleged that Facility bathroom is in disrepair. LPA observed that the downstair bathroom is in working condition, but the flow of the water is slow. S1 states that S1 will contact the plumper and figure out the slow flow of the water.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.