Complaint Investigation Report

It was alleged that Staff are not providing a safe environment for residents, however LPA interviewed C1 states that C1 feel safe at the facility/ environment, and everyone here gets along with the staff. C1 states that Staff here help us and provide us with assistance.

It was alleged that Staff are not treating resident with respect, however LPA interviewed C1, S1, and S2 states that everyone here have to follow the house rule is to respect one another, and C1, S1, and S2 have not witness, nor heard of any staff disrespect any Clients.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.