Complaint Investigation Report

019200376-6-30-2023-15-AS-KHOS-CTLQU8-20230710122820

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/23/2023 and conducted by Evaluator James Sampair

COMPLAINT CONTROL NUMBER: 15-AS-20230623134212

On 06/30/2023 at 10:30 AM, Licensing Program Analyst (LPA) J. Sampair arrived unannounced to conduct an initial 10-day complaint investigation concerning the allegation above. LPA met with Administrator Nkemdirim "Ken" Ugbaja and informed him of the reason for the visit.

During visit, LPA interviewed 5 clients and 3 staff.

None of the 5 clients interviewed reported that any clients had been hit by a staff member.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED.