Senior Care Records.

Complaint Investigation Report

Great Expectation Residential Care Home, Oakland07/22/2022Licence 019200376

Census26
Date signed07/22/2022 12:25:19 PM
The inspector’s account

S1 denied that staff did not allow C1 to call the police because before night staff can call the police, C1 already called the police right away. Staff was not given the chance to call the police. Police arrived around 3AM and took C1 to the hospital for treatment and evaluation. Licensee stated that both clients have signed a contract to not fight and follow the house rules. They are now residing in separate bedrooms and are constantly monitored by staff.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited. Exit Interview conducted and a copy of this report provided via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction