Senior Care Records.

Complaint Investigation Report

Good Shepherd Vista, Oakland09/24/2025Licence 019200695

Census18
Date signed09/24/2025 03:29:08 PM
The inspector’s account

019200695-9-24-2025-15-AS-YFLS-DM7Q7Q-20251006115527

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/15/2025 and conducted by Evaluator Gregory Clark

COMPLAINT CONTROL NUMBER: 15-AS-20250915154125

Facility refusing to let resident return back home

On 9/24/25 at 2:00 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct an initial 10-day complaint investigation and deliver findings in regard to the allegation above. LPA met with Stephanie Griffiths, Care Staff Facility Manager and explained the purpose of the visit.

During the course of the investigation LPA interviewed W1, S1 and reviewed R1's file.

Review of R1's file revealed that R1 has lived at the facility since 10/23/24. R1 is conserved by Alameda County and has been for over 5 years. S1 stated that R1's County Case Manager does not give permission for R1 to leave the facility with W1.

This agency has investigated the above complaint. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted, a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction