Complaint Investigation Report

Interview with residents revealed that staff are available when residents needs assistance. Interview with S1 indicated there are 3 caregivers in the AM shift, 2 caregivers in the PM shift, and 1 awake staff for night shift. S1 stated that AM and PM shifts overlaps and there are live-in caregivers on call for night shift. Interview with witnesses revealed that R1 has an outpatient team and home health nurse to assist R1 with medical and dental needs.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore these allegations are UNSUBSTANTIATED .

No deficiencies are being cited on this date.

Exit interview conducted. A copy of this report provided.