Senior Care Records.

Complaint Investigation Report

Clausen House, Oakland04/12/2022Licence 011401330

Census7
Date signed04/12/2022 11:38:48 AM
The inspector’s account

On the allegation staff mishandled and beat client while in care. During today's visit C1 was not available for interview. LPAs interviewed C2. C2 is a long time resident. C2 stated that the staff are very nice to the clients. Staff does not yell or any mistreat clients.

On the allegation staff spit at client. During interview with CM it was stated that CM had a meeting with C1, S1, and day program administrator. During the meeting C1 stated someone laid hands on him but was not able to name a specific person. C1 never stated that someone spit on him.

Based upon the information obtained during investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of report was given .

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction