Facility Evaluation Report

On 9/5/2024, LPAs Luisa Fontanilla and Patricia Manalo arrived at the facility unannounced to conduct a case management visit and met with staff Anita Tampos. LPAs explained to Tampos the purpose of the visit.

While conducting investigation of complaint #15-AS-20240103160006, LPAs reviewed records and conducted interviews.

Based on records reviewed, LPA observed purchases of items including but not limited to towels, sheets sets, bath mats withdrawn from clients’ P&I monies. These items are considered part of basic services that the facility should provide to the clients and not charged to the clients.

Deficiency is cited per Title 22 California Code of Regulations. (See Lic 809D)

Exit interview was conducted with the Tampos and Appeal Rights was provided.