Complaint Investigation Report

Resident sustained multiple falls while in care

Interview staff and witness revealed that R1 does not have a history of falls. Witness stated that R1 have loss balance and fallen, but staff would encourage R1 to use the walker to prevent falls. LPA reviewed fax correspondence with doctor and observed that staff notified doctor when R1 had a fall.

Resident sustained multiple unexplained injuries while in care

Interview with staff revealed R1 had bruises and was unaware how R1 sustained injuries. Staff stated that R1 often hit the doors and walls to wander out of facility. LPA reviewed fax correspondence with doctor and observed that staff notified doctor when injuries were discovered on R1. R1's family was notified of R1's injuries.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted. A copy of this report provided.