Complaint Investigation Report

Staff stated that residents are check on every 2-4 hours and some residents are check on more often.

Interview with resident indicated there are enough staff working at the facility. R1 stated when R1 had a fall, staff was there to help right away. Interview with staff revealed that there are 2 caregivers and 1 med tech working during the AM and PM shift, and 1 caregiver and 1 med tech working NOC shift. Majority of the staff stated there are enough staff to meet the needs of the residents. S1 stated even during a COVID outbreak, facility was still able to maintain the same amount of staff on the different shifts. LPA observed there were a total of 7 staff (2 house keepers, 1 med tech, 2 caregivers, activity coordinator, and administrator) present during visit on 11/8/2023.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore these allegations are UNSUBSTANTIATED .

No deficiencies are being cited on this date.

Exit interview conducted. A copy of this report provided.