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Facility Evaluation Report

Caring Hands, Livermore08/15/2025Licence 019201041

Capacity6
Census5
Date signed08/15/2025 05:13:08 PM
Name of licensing program analystGrace Luk
Name of licensing program managerHarpreet Humpal
The inspector’s account

On 8/15/2025 at 4:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a case management visit. LPA met with Administrator, Mercedes Morales and explained the purpose of the visit.

While LPA was at the facility for a complaint investigation (#15-AS-20250811085057), the following deficiency was observed.

LPA observed facility has incomplete records for one of the residents including: admission agreement, pre-placement appraisal, and re-appraisal needs and service plan.

The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiency may result in civil penalties.

Exit interview conducted. A copy of this report and appeal rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction