Senior Care Records.

Complaint Investigation Report

Sandlewood Care Home, Hayward08/16/2022Licence 019200851

Date signed08/16/2022 06:55:17 PM
The inspector’s account

LPA interviewed staff (S1 and S2) who stated R1 has scratching behavior. LPA also interviewed the administrator of the facility where R1 moved, and confirmed that R1 has skin picking behavior. Review of records confirmed R1 has skin picking behavior.

R1's family member (FM) indicated that the administrator did not inform FM of the bruise and only learned about it when R1 went to the doctor

Administrator stated R1 started skin picking when R1 learned R1 is moving out of the facility and that she did not inform R1's responsible person of the bruise.

Based on information gathered, the allegation is closed as substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met..

Deficiency is cited from Title 22 California Code of Regulations and listed on 9099D. Failure to submit proof of correction by plan of correction due date and any repeat violation within 12-month period may result in civil penalty.

Deficiency and plan and correction were discussed with Lisset Dizon.

Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form, and copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction