Complaint Investigation Report

LPA reviewed R1's MAR in 2019 and observed R1's medications were either given by staff or documented that R1 was on vacation. There were no missed doses of medications observed in R1's MAR in 2019.

Residents medications were not refilled timely

LPA reviewed email correspondence regarding medication refills and observed Administrator communicated with pharmacy or family for refill when R1 was low on medications. LPA reviewed R1's MAR in 2019 and did not observe any missed doses of medications in 2019.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview conducted. A copy of this report provided.