Complaint Investigation Report

3 of 3 staff stated the facility's policy when clients go out to the community is to notify staff. 2 of 3 staff said there are times when clients do not let staff know . However, 3 of 3 staff said bedroom checks are conducted throughout the day. 2 of 3 clients admitted not letting staff know all the time of when they leave the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .