Senior Care Records.

Complaint Investigation Report

Montgomery Springs Manor, Hayward09/04/2024Licence 015601506

Census13
Date signed09/04/2024 08:55:12 PM
The inspector’s account

One of the staff stated not working on the day the incident happened while the other one indicated not working on the same shift S1 worked. One of the four staff stated R1 told her about S1 telling R1 she's heavy. ADM stated S1 told her that she (S1) told R1 to help out in getting up from the bathing chair because she's heavy.

Based in interviews conducted, the preponderance of evidence has been met, therefore the allegation is found to be substantiated.

Deficiency is cited from Title 22 California Code of Regulations, and listed on 9099D. A $250.00 civil penalty is assessed for repeat violation within 12 month of section 1569.269(a)(1). Failure to submit proof of correction by plan of correction due date may result in additional civil penalty.

Deficiency, plan and proof of correction, and civil penalty were discussed with ADM.

Exit interview conducted. Appeal Rights, LIC421FC Civil Penalty Assessment, LIC9098 Proof of Correction form and copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction