Complaint Investigation Report

Licensee, staff (S1 and S2) and R1's Regional Center of East Bay (RCEB) case manager (CM) were interviewed. Licensee, S1 and S2 indicated R1 has unsteady gai. R1 may need a walker from time to time. CM indicated that the last time CM has seen R1 in person was about 2 years ago and at that time R1 was not using walker. R1's Individual Program Plan indicated R1 walks with unsteady gait and sometimes uses walker for stability when moving from one area to another; however, review of LIC602 Physician's Report showed R1 ambulatory.

Based on all information obtained and LPA unable to interview and observe R1 due to R1 has moved out of the facility, the allegation is closed as unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and copy of report provided to Maria Concepcion Carlos.