Senior Care Records.

Complaint Investigation Report

Heiwa Growth House, Hayward06/15/2023Licence 019200471

Census6
Date signed06/15/2023 12:09:26 PM
The inspector’s account

019200471-6-15-2023-15-AS-KHOS-CSYHPB-20230620062204

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/22/2021 and conducted by Evaluator Daisy Panlilio

COMPLAINT CONTROL NUMBER: 15-AS-20211122120258

Staff do not prevent sexual interactions between clients while in care

On 06/15/23 at 11:30 AM, Licensing Program Analyst (LPA) D Panlilio conducted an unannounced subsequent complaint visit to deliver the finding of above allegation. LPA explained the purpose of the visit with administrator (ADM).

Allegation: Staff do not prevent sexual interactions between clients while in care

During investigation, LPA confirmed with staff (ADM, S1) and clients (C1, C2) that no inappropriate sexual behaviors occurred between himself and his roommate on 11/09/21. C1 admitted that he lied and made up the story. Witness (W1) also confirmed C1 did not report any inappropriate sexual behaviors with C2 at the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that staff do not prevent sexual interactions between clients in care is unsubstantiated.

Exit Interview conducted and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction